Terms and Conditions

Terms of Use Agreement (“TOU”)

The Product; Parties; Agreement

ICSA, LLC (ICSA) (herein referred to as ‘the company’; ‘we’), through its brand, Second Line of Defense, provides its services to companies only under the TOU. The Product (which is located at URL www.sldinfo.com or any subsequent URL which may replace it and may include though not limited to contract information, company intelligence, news and information relating to contracts), including all software is called the “Product”. ICSA provides the Product only to individuals or companies that have agreed to be bound by the TOU, such individuals or companies (including their authorized employees) are called the “Customer” in the TOU.

The Customer hereby acknowledges that it agrees to be bound by the terms and conditions of the TOU, either by signing a document that incorporates them or indicating consent by electronic means.

The Customer acknowledges that it has read and agrees to the terms and conditions of the TOU. If the Customer does not agree to be bound by the TOU, it must immediately discontinue all use of the Product.

ICSA may from time to time as required and at its sole discretion change, modify or add to this TOU at any time, and without prior notice to the Customer. However ICSA will notify the Customer of any such modifications of the terms and conditions of the TOU that materially affect the Customers obligations, at the sole discretion of ICSA. The effective date of any such modifications will be set forth in the notice.

ICSA operates a service via the sldinfo.com site, which provides services and content, information, links or other material (collectively, the “Service”) to you (“User”, “You” or “Your”) for your individual use. “Individual use” shall be defined as individual’s personal use, individual’s use in the normal course of his or her business, or in the case of independent information professionals, use in the production of research for a specific client project.

ICSA is a third party aggregator of research and report information written and compiled by publishers of this content / The Product / Service. By accepting these terms and conditions, you agree that ICSA, LLC is not responsible for incorrect information or data contained within the products published by our content partners (Publisher) with whom ICSA has agreements.

You agree that any claim for damages based on incorrect information, inaccuracies or similar will be directed towards the owner and publisher of the data, copyright and intellectual property and that you indemnify ICSA, LLC from any claim related to incorrect information, out of date information, inaccuracies or similar.

ICSA does not and cannot guarantee the completeness, accuracy or timeliness of the Service made available to User via www.sldinfo.com. User agrees that ICSA and its licensors will not be liable for any action User takes or decision User makes in reliance on such Service. User is responsible for User’s own investment decisions. ICSA is not providing User with investment advice. User should seek investment and other advice from User’s financial, tax, legal, and other professional advisers before making investment and other decisions.

ICSA and its Publisher Partners do not have any knowledge of, nor control over, the particular purpose(s) for which the Data is used. Accordingly, ICSA and its Publisher Partners exclude any and all liability for any loss of any nature suffered by Subscribers, as a direct or indirect result of their use of any of the Data or of making any business decision, or refraining from making any such decision, based wholly or partly on any data, expression of opinion, statement or other information or data contained in the Data.

In certain cases, additional ‘pass through’ terms and conditions may apply to the use of third-party publisher content, software or other services. Terms and conditions relating to third-parties may be delivered with applicable third-party content.

If upon reading any such terms and conditions, you find you are unable to comply with them through circumstances outside of your control, you should contact sldinfo.com within 12 hours of purchase (if the content is downloaded immediately) or receipt (if sent by email) to explain your circumstances.

If we do not receive contact from you within this timeframe, you are deemed to be in approval of and in compliance with additional third-party terms and conditions delivered to you separately.

You may access and download content only as required to view the content on your computer for individual use, keeping all copyright and other notices on the content. You may print a single copy of content for your use. You are not permitted to republish or distribute any content or do anything else with the content, which is not specifically permitted in this Agreement. You agree to comply with all notices and requirements accompanying Third-Party Content, including additional licenses, which permit further distribution of the content.

The Service will be provided to you through the Second Line of Defense Web Site, http://www.sldinfo.com a World Wide Web (“Web”) site that is comprised of published analytical materials and makes available to the User content, information, links or other material, including third party content (collectively, “Content”). The Service and the Content are collectively referred to in this Agreement as the “Service” or “SLDinfo.com”.

Credit Card and Debit Card Registration: When a purchaser buys a publication for sale, the User will be asked to submit User’s credit card or debit card information so that such charges can be billed to User’s account via Second Line of Defense’s payment processing service provider. Such activities will be subject to the then-current terms set forth by SLD’s payment processing service provider. Without a valid credit card or debit card, and User’s compliance with such terms, User will not be permitted to use the purchase publications on the website, unless purchases by invoice are conducted. If purchasing by invoice, products will be dispatched upon receipt of payment. If requested by User,

User Access, Passwords, Responsibilities and Privacy:

If a User’s user name or password has been revealed to a person not expressly authorized by User to use it, User shall immediately notify Second Line of Defense by e-mail, confirming such notice in writing. Upon receipt of such notice, SLD will, as promptly as practicable, freeze access to publications for that user name and password and will assign User a new user name and password. User is responsible for all Use, whether permitted or not under this Agreement that is made under User’s name and password unless such use is solely SLD’s fault.

Information that ICSA receives from User is subject to ICSA’s privacy policy, which is available here (“Privacy Policy”). User understands that through User’s use of the Service, User consents to the collection, storage, processing and use of such information in accordance with the Privacy Policy.

Access and Force Majeure: ICSA will use reasonable efforts to make the Service available 24 hours a day, 365 days a year, except for repairs, maintenance, and upgrades. User acknowledges that the Service may be unavailable at times due to such problems as unavailability of the Web or downtime of Internet service providers. ICSA reserves the right to add to or remove any parts of the second line of defense web site at any time without prior notice. ICSA shall not be responsible for any failure to perform, or delay in performance, in whole or in part, due to unforeseen circumstances or circumstances beyond ICSA’s reasonable control, including but not limited to acts of God, war, riot, terrorism, embargoes, acts of civil or military authority; communication line, server or Internet failures, attacks or viruses; or fire, flood, earthquakes, accidents, strikes, shortages of fuel, labor or materials.

Proprietary Rights in the Service and Intellectual Property Protection: User acknowledges that: (a) the Service and Content are proprietary to ICSA or its Licensors or its Content Providers and shall remain the exclusive property of ICSA and such Licensors or Content Providers; (b) copyrights, trademarks, product or service names, brand names, company names, and logos appearing in the Service or Content are the property of their respective owners; and (c) User has, and shall acquire in connection with this Agreement, no rights in the Service or Content other than as expressly set forth in this Agreement. User agrees to prevent the unauthorized access, duplication, distribution, modification, or other use of the Service and Content. Use of any third party software that User elects to use with the Service or Content shall be governed by such third party’s license and not by this Agreement, and ICSA shall have no responsibility or liability for such software.

Fees and Taxes; Refunds

(a) User shall pay Second Line of Defense for the publications at time of sale and all purchases are final. If User is in any doubt about any transaction User enters into through the SLDinfo.com site, User should contact SLD before clicking on the purchase button on the http://www.sldinfo.com final checkout screen. If User feels that an error has occurred in any transaction User enters into through the http://www.sldinfo.com site, User should contact SLD to discuss the problem with a member of SLD’s customer service team.

(b) Returns or Refunds – The electronic format and type of information sold by ICSA (and its brand website second line of defense) is such that ICSA cannot accept returns of products once they have been dispatched. Refunds will only be considered in the event of duplicate purchases and where the product does not accurately reflect what is being advertised. Refunds may occasionally be offered at the discretion of the management.

Law and Jurisdiction

These terms and conditions shall be governed by, and construed in accordance with, US law and that of the State of Virginia.

To the extent possible in the applicable jurisdiction, the parties irrevocably agree that the courts of Virginia shall (subject to the paragraph below) have exclusive jurisdiction to settle any dispute which may arise out of, under, or in connection with these terms and conditions, and for those purposes irrevocably submit all disputes to the jurisdiction of the US courts.

Second Line of Defense ©2013 ICSA, LLC. There are underlying copyright interests in the various works of authorship associated with this trademark.

These copyright and trademark interests may not be reproduced and redistributed, with or without alteration in whole or in part, unless prior written permission is provided by ICSA, LLC of 2554-B S Arlington Mill Drive, Arlington, VA 22206.


"If everyone is thinking alike, someone isn’t thinking."

—General George Patton Jr.

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